Return Policy

Return policy
We hope you are completely satisfied with every time you buy items from If for some reason you are not satisfied with your purchase, we will accept the return within the following 30 days after purchase to meet the following conditions:

    All items must have been worn, not washed, and not damaged.
    All items must be complete and in their original, undamaged packaging.
    All items must have been purchased from our online store,, rather than from the shoe store retail store location.
    All returns are paid.

After returning more than 30 days after receipt, the shipping date will not be accepted and will be returned to the sender.
All "regular" items are subject to a $ 6.99 purchase cost per item. All "new versions" and "restricted each customer" items are subject to a $ 15.00 purchase cost. The original shipping costs of the order are not refundable. Shampoo is not responsible for any freight associated with the return / exchange. The customer is responsible for the safe return of the goods. We recommend tracking the package when you ship your return. Once we receive our warehouse returns, we will check its quality and damage to ensure that the items returned are in the original condition. Once the items returned by our inspection and quality checks, we will issue a payment as the original method to make a refund.
We can exchange your items for other sizes, colors or styles. If the requested item is in stock, we will contact you with shipping charges for the item. If you want to exchange products with no stock, we will inform you and the refund will be issued.
In order to ensure that your return or replacement is handled improperly, please print and fill in the following RMA (return authorization) form, including it shipped with you.
Return policy table
Please note that unless the product is defective, the shoe cabinet is not responsible for any shipping costs associated with the return / exchange or IF SHOEPALACE.COM has sent you the wrong item.
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It is in our warehouse after receipt, we will be in the 8-10 working days to deal with your retreat / change. Refunds will be paid in the form of the original order used to issue. For credit card refunds, please allow 1 to 2 billing cycles to appear in your statement. The exchange will use ground service, and you can expect your follow-up package to be 4-7 working days. You will receive our email to confirm your return or replacement.
If you wish to cancel your order for any reason before shipment, please provide assistance as soon as possible according to the actual situation. All cancellations are subject to a $ 15.00 cancellation fee.
Once the order is placed, we can not make any significant changes to the order, but we will make every effort to change the last minute to the modified delivery address. If you want to modify the order, please contact us as soon as possible according to the actual situation. Of course, once processed and shipped, we can not change your order.